Visual Storytelling: Honey Maid

Image Source

Storytelling remains a persistent part of social interaction and communication.  Stories allow us to educate our peers and children, create and maintain a shared history, represent social norms and mores, and spark imagination and creativity.  Story telling has been passed through generations immemorial not only in spoken, but also in visual forms.  Let's explore what visual storytelling has meant and continues to mean for today's culture.

Prehistoric Imagery: Still Telling a Story

 

Source: Ralph Morse - Time & Life Pictures/ Getty Images

 Among the most famous of prehistoric visual story telling examples are the Lascaux cave paintings.  These paintings are estimated to be over 17,000 years old and tell the story of the lives of the Cro-Magnon men and women who created them --- with a particularly emphasis upon the animals they were surrounded by and hunted.

Source: Meros

Such storytelling, despite thousands of years past continues to fascinate and attract viewers since their rediscovery in 1940.  Unfortunately, the mass appeal and tourism led to environment issues in the caves (particularly mold and fungus) -- to protect this UNESCO World Heritage Site, a replica was built for tourists and  limited access to the original site is currently only granted to scientists and preservationists. 

Paintings, Photography, Motion Pictures & Television

Source: Noah's Ark Depictions Through History

As time passed, visual storytelling occurred in near all cultures, ranging from the stories told on the painted pottery, the embroidery, bead work, and weaving of clothing and decor, the frescoes and mosaics decorating homes and public works, carved stonework, and illustrations of texts -- helping the illiterate masses understand their social, cultural, and spiritual heritage.  An example many in the West may be particularly familiar with are biblical images, such as that of Noah's Ark.

With the invention of modern photography in the 1800s, artists suddenly had the ability to create stories in a far briefer time than was required of a painting.  Ann Davlin has created an  Illustrated Timeline of the Camera, that you may find interesting.  Today, of course the camera has evolved from the costly tool of a specialist to the mainstream storytelling tool of the masses -- particularly as we can now use our cell phones to create stories to share with our friends in Snapchat, Pinterest, and on Facebook.

From the still images of the camera, we saw the emergence of motion pictures in the late 1800s.  While films were initially black and white and silent, their storytelling ability-- engaging with authenticity, visual appeal (sensory), and social relevance (see Papandrea 2015) -- made them a huge hit.  The popularity and consumption of film continued to grow with the introduction of color and sound ("talkies") -- clearly, the audience loved a good story as much then, as they do today.  The twentieth century saw not only the continued storytelling of photos, print material, and film, but the profound impact of television, video games, and the internet.  Visual storytelling has become a mainstay of cultural understanding and shared knowledge.

Visual Storytelling Today: The Case of Honey Maid

Given the long history and shared understandings of visual storytelling, it has remains a mainstreamed approach to advertising and engaging a consumer audience. Numerous articles and blogs explore the phenomena of brand story telling, some great examples include: 7 Incredible Examples of Brand Storytelling on Social Media, 3 Hugely Successful Storytelling Campaigns: What's Yours?, and The Power of Visual Storytelling: 15 Stunning Examples to Inspire You. 

As I am currently teaching Sociology of the Family, I got to thinking about the Honey Maid "This is Wholesome" campaign.  This campaign, that debuted in 2014, focuses upon four family portrayals annually.  This campaign tells the story of American family diversity and has included families with single parents, gay and lesbian parents, immigrant families, multi-racial families, adoptive families, among others. Honey Maid's brand equity manager, Katrina Plummer, conveyed in an interview the story of inclusion this campaign has created.

The campaign received both positive and negative responses -- with particular negative outcries received in response to the portrayal of gay fathers and multiracial families.  Rather than simply compose press releases, they transformed the negative comments into a visual story, that aired as the "Love" commercial:

As the campaign entered its third year (you may see the four ads of 2016 via the link), the story continues to evolve to befit contemporary culture and society -- the messages of diversity and inclusivity may continue, but the incorporation of acceptance brings added dimension to the campaign.  The ads of 2016 include images of "Neighbors" from other cultures, "an adoption story, a father accepting his gay son and son-in-law, and father coming home from war as a double amputee."

New to this year's campaign has also been the introduction of the "Wholesome Button" -- a button one can add to their web browser to "change any webpage into one that's full of love, positivity and acceptance."  They are not just creating visual stories through their commercials, but they are allowing a consumer to modify the stories they read to be "wholesome."  Not only is Honey Maid telling the story of the American family and convey the values we should embrace, they are allowing the consumer to literally transform the stories of others to befit this viewpoint.  

Given the breadth of visual formats to engage in storytelling, Honey Maid has not limited their ad campaigns to television commercials -- these commercials have been integrated into Youtube, instagram, facebook, their twitter feed, and of course their website. 

While learning about Honey Maid's ad campaign I found a particularly interesting piece in Adweek that spoke about the Google testing of different ad lengths online to assess effectiveness. This testing particularly assessed ad viewing on YouTube's skippable preroll format -- trying to discover if a 15-second, 30-second, or 2 minutes 17 second version was best received.  Despite Google's assertion that length of engagement was a central aspect of viewer brand awareness and consideration -- longer-form being regarded as better -- they found that the 30 second ad was watched all the way through most often, while the 15 second was the most skipped of the versions.  The 2 minute 17 second ad was skipped more than the 30 second, but less than the 15 second, however this culminated in only 15% of viewers watching it fully.  One particular challenge of the longest ad was that the brand was not even presented until 1 minutes 17 seconds in -- so many would have watched part of the story line and never have even known the brand affiliation.  

Honey Maid is effectively using its story telling to align itself with a particular socio-political viewpoint on diversity and family.  Their ads have brought awareness to the American mainstream public about the many and varied forms of family that exist in our society.  By creating a story of inclusion, particularly with gay and lesbian imagery, their brand did elicit significant negative feedback, but far more positive feedback (see Love ad, above) -- this audience response created social dialogue and discourse.  The brand further transformed the overall story to demonstrate the largely positive feedback they had received -- they not only told the story of gay dads, but they then told the story of American's response to gay fatherhood, centrally positioning the idea of family not only in the construct of diversity, but also in the central message that family is 'Love.' 

Given the changing cultural landscape of the time, the storytelling of Honey Maid has been particularly effective.  The 2014 ads, particularly that of the gay fathers, resonated nationally in a time when legal cases were occurring across the nation relevant to the issues of same-sex marriage.  The 2016 ad of Neighbors, depicting what may be understood as a Judeo-Christian white family and their understanding of Muslim neighbors, resonates with today's audiences as issues of Muslim and immigrant rights have emerged as an issue of dialogue during Presidential campaigning.  These speak to what Walter Fisher speaks of in the narrative paradigm -- coherence and fidelity.  These stories align or coherent with what we understand to be images of the family, while also appear factual and credible.